People Moves

TOA Global appoints vp of client success

The appointee will relocate to San Diego as a part of the move

TOA Global, a global provider of outsourcing services for accounting firms, has appointed Trent McLaren as vice president of client success.

In the role, McLaren will design and lead client engagement programs to support the group’s strategic focus on both client success and investments into technology, training, and people.

Currently based in Australia, the position, which he started on 4 January 2021, will see McLaren move to San Diego by June of this year.

Craig Mansell, CEO at TOA Global, said: “As we continue to expand, we need to improve and remain focused on our clients’ success. Trent will bring in-depth knowledge and insights into how we partner best with our clients

“Ultimately it’s about value, the value we know that Trent will bring to our clients and TOA Global by representing the ‘voice of the customer’ in our strategic focus of helping clients succeed.”

McLaren joins TOA Global from Practice Ignition, where he spent three years as head of accounting for the firm.

Speaking on his new position, he said: “With access to the right people and the right technology, there isn’t a good reason why small businesses should be underserved by their accountant.

“I’m excited to funnel my energy, knowledge, and experience into this new role and working with the global team.”

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