People Moves

IRS names Maloy as director of Taxpayer First Act Office

In her new position, Maloy will provide advice and assistance to the commissioner in areas such as implementation strategy, management and organizational issues and equitable treatment of taxpayers

The Internal Revenue Service (IRS) has appointed Heather C. Maloy to the position of director at the Taxpayer First Act Office. 

Maloy recently retired from her position as a principal at Ernst and Young, LLP, where she led a national practice group of specialized tax professionals in serving large, multinational corporations, partnerships, tax-exempt organizations and individuals navigating IRS tax controversies.

In her previous roles at IRS, Maloy served as the commissioner of Large Business and International Division (LB&I), where she led over 5,000 employees and oversaw tax compliance programs for corporations and partnerships with assets greater than $10m and incorporated international tax compliance operations into the division.

Prior to her selection as the LB&I commissioner, Maloy held several other prominent IRS positions, including associate chief counsel for both the Income tax and accounting and passthroughs and special industries divisions and assistant to the commissioner.

In her new position, Maloy will provide advice and assistance to the commissioner in areas such as implementation strategy, management and organizational issues and equitable treatment of taxpayers. 

She will help set the “strategic direction of IRS programs with a focus on a comprehensive taxpayer experience strategy, a holistic training strategy and a modernized IRS organizational structure”.

Chuck Rettig, IRS commissioner said: “Given Heather’s vast knowledge and leadership experience from both inside and outside the IRS, she will be an important asset to both the IRS and the nation’s taxpayers going forward as we strategically implement the Taxpayer First Act report’s recommendations.”

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